Who are we?
Brockhall Car Sales is a trading name of Finanza UK Ltd and are a dealership acting as a credit broker in arranging finance for vehicle transactions.
Our address is: Blackburn Road, Higher Walton, Preston PR5 4DY
Registered in England. Company registration no. 09475413
Are we authorised to arrange finance for you?
Yes. Brockhall Car Sales is authorised and regulated by the Financial Conduct Authority, FRN: 693705. All finance is subject to status and income. Written Quotation on request. We act as a credit broker not a lender. We can introduce yout to a limited number of lenders and their finance products, which may have different interest rates and charges. We are not an independent financial advisor; we will provide details of products available from the lenders that we work with, but no advice or recommendation will be made. You must decide whether the finance product is right for you. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them, either a fixed fee or a fixed percentage of the amount you borrow. The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement.
How will we use your information?
We will use your information to obtain quotes from lenders and brokers to process finance applications through them and we / they may also conduct a search of your record held with one or more credit reference agencies. Credit checks may as a result appear on your credit file lodged by organisations with whom you have not dealt directly. the personal information collected will also be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected you could be refused certain services, finance or employment.
What can you do if you wish to make a complaint about our services or contact us?
If you wish to make a complaint, please contact us.
- by writing to us at Complaints, Brockhall Car Sales, Blackburn Road, Higher Walton, Preston PR5 4DY
- by emailing email@example.com
- by telephoning 01772 335237
- If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (FOS www.financial-ombudsman.org.uk). Please note the FOS may not be able to deal with complaints from business customers.